Delivery Leadership Experience

Driving impact through agile delivery, data-driven decision making, and collaborative team leadership at one of Vietnam's leading technology companies.

VNG Corporation

Scrum Master / Delivery Lead

Technology & Digital Products

Current Role

At VNG, I lead multiple cross-functional agile teams in delivering high-impact digital products and services. My role bridges strategic planning, operational execution, and continuous improvement to ensure teams deliver value efficiently and sustainably.

About VNG

VNG Corporation is one of Vietnam's largest internet and technology companies, providing digital content, entertainment, e-commerce, and cloud computing services to millions of users across Southeast Asia. The company is known for innovation and its commitment to building world-class technology products.

15+
Products Delivered

Successfully shipped digital products impacting millions of users

8
Teams Led

Cross-functional agile teams across multiple product verticals

40%
Velocity Improvement

Average increase in team delivery velocity through agile practices

Key Responsibilities

Agile Transformation

  • Leading organizational transition to agile methodologies
  • Establishing scrum frameworks and delivery ceremonies
  • Training and coaching teams on agile best practices
  • Building communities of practice across the organization

Delivery Management

  • Managing end-to-end product delivery lifecycle
  • Coordinating cross-team dependencies and integrations
  • Ensuring alignment between business objectives and technical execution
  • Implementing data-driven decision making and metrics tracking

Team Leadership

  • Facilitating sprint planning, reviews, and retrospectives
  • Removing impediments and unblocking team progress
  • Fostering collaborative culture and psychological safety
  • Mentoring team members on professional development

Stakeholder Management

  • Managing expectations across executive and product stakeholders
  • Communicating delivery status and risk management
  • Facilitating alignment on priorities and roadmap planning
  • Building trust through transparency and consistent delivery

Delivery Philosophy

Impact-Focused Delivery

I believe that successful delivery is measured not by output, but by outcomes and impact. My approach centers on understanding user needs, aligning teams around shared goals, and continuously validating that we're building the right things in the right way.

Data-Driven Decision Making

Leveraging metrics and analytics to inform prioritization, track progress, and identify improvement opportunities. I establish transparent dashboards and OKRs that give teams and stakeholders clear visibility into delivery health and business impact.

Continuous Improvement Culture

Creating environments where teams feel empowered to experiment, learn from failures, and iterate rapidly. Through regular retrospectives and feedback loops, I help teams continuously evolve their practices and capabilities.

Skills & Expertise

Methodologies

ScrumKanbanSAFeLeanOKRs

Tools

JiraConfluenceMiroFigmaAnalytics

Leadership

CoachingFacilitationStakeholder MgmtChange Mgmt
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