Professional Experience

August 2023 - Present

Leading agile teams in delivering high-impact digital products and services across VNG's technology ecosystem.

June 2020 - August 2023 (3 years 3 months)

Guided and coached development teams to follow Agile/Scrum practices. Communicated with key stakeholders, facilitated ceremonies, and maintained team velocity metrics.

• •Facilitated daily scrum, sprint planning, sprint demo, and retrospective meetings
• •Supported Product Owner and Development Team to delight customers
• •Ensured and facilitated cross-team coordination
• •Reported team progress to senior management with relevant metrics

December 2019 - June 2020 (7 months)

Gathered project constraints, identified stakeholders, and collected requirements to define comprehensive project planning and management.

• •Gathered project constraints and identified key stakeholders
• •Created WBS (Work Breakdown Structure) with the team
• •Developed project schedule, budget, and milestone reviews
• •Monitored project status, quality, and risks
• •Documented lessons learned and obtained final acceptance

December 2018 - December 2019 (1 year 1 month)

Project: Built a web application for digitizing and storing invoices from physical form to digital form via scanning and importing.

• •Initiated project with stakeholder meetings and requirements gathering
• •Planned scope, timeline, budget, and risk management strategies
• •Executed project work while managing scope, schedule, and cost changes
• •Monitored risks and stakeholder engagement throughout delivery
• •Achieved on-time completion supporting 500+ concurrent users

June 2017 - December 2018 (1 year 7 months)

Managed end-to-end project lifecycle from initiation through closure, including requirements gathering, scope definition, and delivery.

• •Identified key stakeholders and established project KPIs
• •Developed high-level project scope and obtained charter approval
• •Prepared comprehensive project schedule, budget, and risk management plans
• •Directed and managed project work with quality assurance
• •Documented lessons learned and obtained final stakeholder acceptance